Frequently Asked Questions

Find answers to common questions about our AI education platform.

General

What is Haydee AI Education Platform?
Haydee AI is an AI-powered education platform that provides specialized AI Robot Teachers for different subjects. It offers personalized learning experiences, content generation tools, and dedicated AI portals for schools and institutions.
How does the AI Teacher work?
Each AI Teacher is trained on vast educational datasets and uses advanced natural language processing to understand questions, provide explanations, generate content, and adapt to individual learning styles. Simply chat with your chosen AI teacher to start learning.
Who can use Haydee AI?
Haydee AI is designed for students (all grades), teachers, parents, schools, educational institutions, coaching centers, and publishers. Anyone looking to enhance learning with AI technology.
Is Haydee AI suitable for all grade levels?
Yes! Our AI Teachers adapt to different grade levels, from elementary school through university. The content and explanations are tailored to the student's age and understanding level.

Account

How do I create an account?
Click the "Login" button in the header, then click "Create Account." You can sign up with your email or Google account. The free plan requires no payment information.
Can I change my account type?
Yes, you can upgrade or downgrade your account type anytime from your dashboard settings. Changes take effect immediately.
How do I reset my password?
Click "Forgot Password" on the login page. Enter your email address and we'll send you a password reset link.

Pricing

Is there a free plan?
Yes! Our Free plan gives you access to one AI Teacher, basic chat support, 5 worksheets per month, and 10 quiz questions per day. Perfect for trying out the platform.
Can I try Premium before buying?
Absolutely! We offer a 7-day free trial of our Premium plan with full access to all features. No credit card required to start your trial.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans and enterprise customers.
Can I get a refund?
Yes, we offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact our support team for a full refund.

School

How can my school use Haydee AI?
Schools can sign up for a School or Enterprise plan to get access to a dedicated school dashboard, teacher accounts, student management, analytics, and all AI features for the entire institution.
Can teachers monitor student progress?
Yes, teachers have access to a dashboard with detailed analytics on student engagement, performance, completed assignments, quiz results, and areas that need improvement.
Is student data secure?
Absolutely. We use enterprise-grade encryption, comply with COPPA and GDPR regulations, and never share student data with third parties. Our infrastructure is SOC 2 certified.
Can we customize the AI for our curriculum?
Yes! Enterprise and School plans include the ability to train AI teachers on your specific curriculum, textbooks, and teaching materials for a truly customized experience.

Technical

What devices are supported?
Haydee AI works on all modern devices - desktop computers, laptops, tablets, and smartphones. We support Chrome, Firefox, Safari, and Edge browsers.
Is there a mobile app?
Our web app is fully responsive and works great on mobile browsers. Native iOS and Android apps are coming soon!
Can I integrate Haydee AI with other tools?
Yes! We offer API access for Enterprise plans. We also support integration with popular LMS platforms like Google Classroom, Canvas, and Moodle.
What languages does Haydee AI support?
Currently, we support English, Hindi, Spanish, French, and German. More languages are being added regularly based on user demand.

Still Have Questions?

Our support team is ready to help you with any questions.